The following are the frequently asked questions about The Big Journey.
I need help with a specific level, can you help me?
The support team will be unable to give you tips or answer questions about how to progress as these are game hints. We ask that you please do not contact support for these questions. Instead, try posting them in the community forums. One of your fellow players may have the strategy to point you in the right direction for success.
I'm struggling with the controls, any tips?
The Big Journey is a physics-based adventure where players rotate the screen to roll Mr. Whiskers safely through challenges. If you find that you are struggling with maneuvering him, by tilting or moving your device, the game also has a D-Pad overlay that you can use instead.
To change the control scheme, tap “controls” from the “options” menu, and drag the button beside the control scheme you want to enable to the right.
If you need additional help with the controls, give the Technical Support page a review.
What if I have feedback or a suggestion for an update?
We love hearing from our players and want to hear about your experiences with The Big Journey. If you have a suggestion, please use the official forums on ArmorGames.com so the developers can read your feedback submitted in your own words. Please do not submit gameplay suggestions and ideas to support team as we aren’t part of the development team.
If you enjoy the game, we would appreciate you leaving us a review on the App Store to tell us how we’re doing and how we can make the game even better for everyone.
Where can I get some more help?
Wondering what all the hype for The Big Journey is about? Maybe you want to know more about the developers. You can check out this page for the lowdown.
Need help with the technical side of the game, such looking for information on what devices you need to run the app? We've got you covered. Stop by our technical page for some additional help.
For questions about purchasing the game or needing help locating links for contacting the Apple team, please check out our payment & purchases page.