System Specification for Sonny iOS
Note that if your device does not meet these minimum requirements, you will be unable to play Sonny. If you still purchase the app, you will need to contact Apple Support to get refunded if you are unable to run it.
Tested & Verified Devices:
Frequently asked technical questions about Sonny
Please note that we can offer basic troubleshooting for the game, but some issues may be related to your device which we may not be able to support directly.
What if my game isn't loading?
Try restarting your device. For help with how to do so, please see this Apple Guide.
How do I save?
Sonny has three save slots, each tied to its own playthrough, and is set up to save your progress automatically.
I was playing on my iPad and my progress isn’t there when I tried to play from my iPhone. What happened?
Sonny does not use a cloud save, so your three saves are tied to the device you are using.
The game shut down and I lost my progress. What happened?
If your device powers off due to low battery, or if the game is closed in mid-battle, or the app crashes, your progress hasn’t been saved automatically as the progress was within the RAM that was cleared before the game autosaved. These are a few of the reasons why you might find this problem happening.
Follow these steps on the Apple Guide if the app becomes unresponsive.
I need help reinstalling after upgrading or getting a new phone.
For steps to re-download Sonny app after purchasing, please visit this Apple Support Guide.
I don't see the answer to my question listed.
If your question is not answered here, please contact Armor Games Support by using our Contact Us page and selecting Game Issue as the subject. Please include the following information in your message,
- Your email address for your iTunes account
- Your Device and its model
- Your iOS software version
- The version of Sonny you have installed
Please note, you do not need a free ArmorGames.com Account to contact support. You can fill in your name or the iTunes account email where the Contact Us page asks for your name and please include the e-mail address you would like to use to respond.