Frequently asked payment and purchase questions about Sonny
Please note that we can offer basic troubleshooting for the game, but some issues may be related to your device which we may not be able to support directly.
Where can I get the game?
You can access the Sonny App from the iTunes store.
Are there any in-app purchases?
No. Sonny does not include any in-app purchases or ads.
iTunes Purchase Support Questions
How do I verify if my purchase was completed?
To look up your iTunes app purchase from your account, please view the following Apple Support Page.
Don’t see your in-app purchase? Need to reinstall after upgrading or getting a new phone?
Learn how to restore your in-app purchases from this Apple Support Guide.
I purchased it and it doesn’t work on my device, can I have a refund?
We suggest that you take a look at our Sonny Technical Help to try and troubleshoot the incompatibility on your device. If these steps do not solve the problem, you may contact Apple Support as they will have access to your iTunes account and can issue refunds based on the policy agreement.
Regrettably Armor Games support has no direct access to issue refunds to an iTunes account.
We apologize for the inconvenience and are sorry to hear that you were unable to get the game to work on your device. :(
Where can I get some more help?
Looking for help for the game or have questions about where to get player tips for getting past a game level? feel free to check out our gameplay page for some suggestions and links for the forums to look for tips and tricks from your fellow players!
Need help with the technical side of the game, such looking for information on what devices you need to run the app? We've got you covered. Stop by our technical page for some additional help.
Looking for help with Sonny Steam? Let us know by posting a comment on the game page.